Able to log in with old email address

varol
varol
Community Member

I created a family account with an email address and then changed the email address at a later point. I am still able to log in with the old email address, which doesn't seem ideal. I've clicked through all the options under my profile and don't see any references to the old email. Is this by design or is it a bug?


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Comments

  • ag_tommy
    edited April 2020

    @varol

    Changing an email requires verification. To clarify things on my part, did you supply the verification code when requested?

    I would also suggest to avoid sharing any account information here, send us an email to support@1password.com from your account's registered email address, so we can continue the conversation there.

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