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Does suspended user still incur monthly charge?

dfuentes
dfuentes
Community Member

I apologize in advance due to this redundant question being asked again, however, I've come across conflicting information on whether suspending a user does or doesn't incur any charges.

These are the conflicting reports I've come across:

Can anyone confirm with 100% certainty if a Suspended user incurs charges or not?


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Comments

  • @dfuentes

    I checked on your behalf, and I can confirm that suspended users are not counted for billing.

  • Indeed. And just to explain why conflicting information is out there: this changed. We used to bill for suspended users until they were deleted, but that is no longer the case.

    Ben

  • dfuentes
    dfuentes
    Community Member

    Thanks for the clarification from both of you gentlemen @ag_tommy @Ben
    Have a great day and stay safe!

  • You're welcome @dfuentes. You as well. :)

    Ben

This discussion has been closed.