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TGP
TGP
Community Member

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:can not log in

Comments

  • Hi @TGP

    Do you have 2FA enabled for your 1Password account? Either way, please send us an email to support@1password.com so that we can investigate further. We're unable to look up or make changes to any accounts based on requests in this public forum. Thanks!

    Ben

  • TGP
    TGP
    Community Member

    @Ben,

    Thank you for your prompt response, e-mail was sent earlier as well, thanks!

  • Perfect. :+1: You're very welcome.

    Ben

  • TGP
    TGP
    Community Member

    Also, yes I do 2FA enabled.

  • Thanks. I think that is likely to be the culprit but we can investigate further by email.

    Ben

  • jaylow
    jaylow
    Community Member

    I have the same exact error message as OP after enabling two-factor authentication. I've sent an email to support.

  • jaylow
    jaylow
    Community Member

    OK error cleared, and I am up and running.

  • :+1: :)

This discussion has been closed.