Updating from 7.6.BETA-1 stalls out

unitof
unitof
Community Member
edited April 2023 in 1Password 3 – 7 for Mac

I'm getting "1Password Update available" push notifications, but tapping Update… on them seems to stall out. Clicking 1Password 7 > Check for Updates… has the same effect:

"1Password Updater" shows up as the frontmost application macOS menu bar, but no windows appear, and nothing seems to happen, even after a long time.

If I click 1Password Updater > About 1Password Updater the about window does appear.

I've tried Quitting 1Password Completely, but same issue after restarting.

Next will try rebooting Mac, but wanted to report in case it helps diagnose an issue.


1Password Version: 7.6.BETA-1 (70600001)
Extension Version: Not Provided
OS Version: macOS 10.15.4
Sync Type: my.1password.com

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @unitof!

    Thank you for all the information!

    Next will try rebooting Mac, but wanted to report in case it helps diagnose an issue.

    Please let us know what you find out. It will be useful to know if rebooting will help here.

This discussion has been closed.