can't view items in app

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stanfordc
stanfordc
Community Member
in Mac

When clicking on items under Watchtower or Categories in the left sidebar, I'm not seeing them appear in the middle panel, where I see a list of all of my items. Additionally, when clicking on an item, its details don't appear in the righthand panel (screenshot attached).

This is a recent development, and I'm sure I've inadvertently changed a setting of some kind.

Thanks for any help.

1Password Version: 7.5
Extension Version: Not Provided
OS Version: OS X 10.15.5
Sync Type: iCloud

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @stanfordc! Welcome to the forum!

    Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and then relaunch 1Password? Does the list refresh correctly now?

  • stanfordc
    stanfordc
    Community Member
    Options

    Thanks much, @ag_ana. I realized I forgot the first rule of tech support: Reboot the computer, which fixed it.

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    You are welcome @stanfordc! And thank you for the update :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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