I cannot update to 1password version 7.5

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fmb
fmb
Community Member
in Mac

I cannot update to 1password version 7.5. My MacBookPro (Catalina Version 10.15.5) complains that the app should be closed even though it is already closed. I never had such problem with any other app than 1password.

1Password Version: Not Provided
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Referrer: forum-search:I cannot update to 1password version 7.5 (of 5 May 2020): My Mac (Catalina 10.15.5) complains that the app should be closed even though it is already closed.

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @fmb!

    1Password mini is probably still running in your menu bar. Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and see if you can complete the update?

  • fmb
    fmb
    Community Member
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    Thanks! That's the solution!

  • Ben
    Ben
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    I'm glad to hear that worked for you @fmb. On behalf of Ana you're very welcome. :)

    Ben

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