I'm unable to sign in to 1Password using the "Sign In" link at 1password.com on macOS 10.15.5
I'm unable to sign into the 1Password.com website on a MacBook Pro running macOS 10.15.5 using Safari, Chrome, or Firefox in normal or private mode. I can get to https://1password.com just fine, but https://start.1password.com/signin?l=en times out. Any ideas?
1Password Version: 7.5
Extension Version: 4.7.5.90
OS Version: macOS 10.15.5
Sync Type: N/A
Referrer: forum-search:unable to sign in to 1password.com on macOS Catalina
Comments
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Thanks for your quick response and welcome!
I can get to the site itself (https://1password.com) with no problem. It's the sign in link (https://start.1password.com/signin?l=en) that times out for me. Other systems here running macOS 10.14 and Windows 10 don't have the problem. The macOS firewall is off.
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The symptoms you've described seemingly point to an issue with that specific computer. Do you have any software installed on that machine that might be filtering network connections? Any VPNs, proxies, or firewalls? That would be where I'd start. If that doesn't seem to be the issue... have you tried restarting this particular computer since the issue began?
Ben
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Ben,
Thanks for your response. The system in question is a new 16" MBP with very little installed on it. It has MS Office, Zoom, Slack, Carbon Copy Cloner, and a few other popular apps that cause no problems on our other systems. I've installed Tech Tool Pro, Malwarebytes, and Little Snitch in order to help diagnose any problems specific to the system, but the problem existed before they were installed. And yes, I've rebooted multiple times since the problem began.
NEWS FLASH: I just tried signing in to the 1P site again and now it works, with no action on my part. So it goes. :-)
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