different devices have different master passwords

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drewscurachio
drewscurachio
Community Member
in iOS

I have a Mac desktop, Macbook, and iPhone with 1Password on them. The master password to login to my 1Password website is the same on my iPhone. My iPhone has a different master password than the desktop and the Macbook. If I use the "Change Master Password" on one of the devices, does it only change it for that device?
A second question would be how to change my master password for my 1Password website?

Thank you.
Drew

1Password Version: 1Password 7
Extension Version: Version 7.6 (70600005)
OS Version: OS X 10.14.6
Sync Type: Not Provided
Referrer: forum-search:can different devices have different master passwords

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  • Ben
    Ben
    edited August 2020
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    Hi @drewscurachio

    The way unlocking 1Password works is:

    • If a single 1Password.com account is logged in then 1Password will unlock using the Master Password for that account.
    • If multiple 1Password.com accounts are logged in then 1Password will unlock using the Master Password of the first account that was added.
    • If a Primary vault exists 1Password will always unlock using the Master Password for that vault. This supersedes all of the previous rules. [This is not a recommended configuration]

    If you'd like to change this you can reset 1Password:

    • On Mac use Help > Troubleshooting > Reset All 1Password Data
    • On iOS uninstall & reinstall the app

    (note: this will erase any 'Primary' vault that exists)

    and then sign into the account you want to use to unlock 1Password with first. We are evaluating this behavior as it becomes more and more common that folks have multiple 1Password accounts. It may make sense to handle this differently going forward.

    To change your password for your account sign in at https://my.1password.com/ and then use the Change Master Password option from the profile page.

    Ben

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