When autofilling website forms in Safari 10.14.6 getting multiple entries

dmoor
dmoor
Community Member
edited August 2020 in 1Password in the Browser

Running 7.6 under 10.14.6 on some sites when I do the fill in with command backslash I get multiple entries:

My Street My Street
My City My City
My State My State
Zipcode Zipcode

This problem just appeared in the last few months.


1Password Version: 7.6
Extension Version: Not Provided
OS Version: 10.14.6
Sync Type: 1Password (?)
Referrer: forum-search:multiple

Comments

  • Hi @dmoor

    I'm sorry to hear of the trouble. Are you seeing multiple entries in 1Password to select from, or when you select an entry it is being filled twice? Could you please clarify?

    Thanks

    Ben

  • dmoor
    dmoor
    Community Member

    when you select an entry it is being filled twice? Could you please clarify?

    As above, when 1password fills the city field instead of entering

    my city in the field

    I see

    my city my city

    I.E. it finds the correct entry and puts it in the right place, but sometimes puts it there twice.

  • ag_yaron
    ag_yaron
    1Password Alumni

    Hey @dmoor,
    Thanks for clarifying.

    Can you please test it on our autofilling test page: https://fill.1pw.co/
    On the test page, you'll find a login form, an identity form and a credit card form. Test autofilling in the identity section and see if the issue persists.

    If it does, please create a new identity item in your 1Password and test it, see if it autofills correctly.
    In case it doesn't occur on our test page and everything works correctly, let me know the link of the website where you experienced this issue (if publicly available).

  • dmoor
    dmoor
    Community Member
    edited August 2020

    Yes, I get the duplicates in the following identity sections:

    street address lines 1 and lines 2

    city

    zip

    No duplicates in credit card section

    No duplicates with a new identity.

    Looking at my identity I see something new, a conflicts section which has all of the items that are duplicated.

  • ag_yaron
    ag_yaron
    1Password Alumni

    Thanks for the update @dmoor .

    Can you please try my suggestion according to the test's result:

    If it does, please create a new identity item in your 1Password and test it, see if it autofills correctly.

  • dmoor
    dmoor
    Community Member

    Sorry skipped last step.

    A new identity doesn't seem to have the problem.

  • ag_ana
    ag_ana
    1Password Alumni

    That's great to hear @dmoor, thank you for the update :)

This discussion has been closed.