New logins not showing up in 1password
Hi
I am using the trail version of 1 password in Chrome. When I create new logins using the extension in Chrome these are not showing up in my actual 1 password application? I see someone had this issue previously with no solution posted.
Thanks
Mark
I am using the trail version of 1 password in Chrome. When I create new logins using the extension in Chrome these are not showing up in my actual 1 password application? I see someone had this issue previously with no solution posted.
Thanks
Mark
0
Comments
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Welcome to the forums, Mark. Thanks for trying 1Password. I'm sorry that you are having this problem.
Do you see a red badge on the 1Password toolbar button in Chrome?
Please follow the steps in the User Guide as they resolve the issue 99% of the time:
http://help.agilebits.com/1Password_Windows/helper-not-connected.html
Note especially the page linked from step 7 about configuring some antivirus, malware, and security applications:
http://help.agilebits.com/1Password_Windows/antivirus-configuration.html
Please let me know how it goes.0 -
Please remove (and then re-install) our Chrome add-on. This solved the problem for someone else the other day.0
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Stefan von Dutch wrote:
Please remove (and then re-install) our Chrome add-on.
...as noted in step 3 of the "troubleshooting" article that Khad linked.0
This discussion has been closed.