Chrome conflict

Having similar problems as other users, and I think I've traced it to 1Pass:

On our Windows 7 Home PC,
running the latest version of Chrome,
we routinely get a pop-up error:

{Microsoft Visual C++ Runtime Library}

Runtime error!
Program
C:\Use...

(which is useless, since there's lots of things under "C:\Use(rs)"
But, one of the things is Dropbox, which includes the 1Pass sync'ed files.

When I disable 1Pass in Chrome, the error seems to stop.

I think I remember needing to manually do this uninstall/reinstall business in the past with this error.

The questions are:
1. Is this, in fact, a 1Password/Chrome conflict? (resolved by manually re-installing the extension?)

and

2. Is this "routine maintenance" with 1Pass and Chrome?
Or is there some way to stop it from happening, and make it a more automatic process?

Comments

  • khadkhad Social Choreographer

    Team Member
    There is no conflict in the current versions of (1) 1Password, (2) Chrome, and the (3) 1Password Chrome extension. That error message may occur if you are using an old version of the 1Password extension in the current version of Chrome.

    This should not at all be a regular occurrence. Once the issue is resolved, you should never have to worry about it again.

    It wasn't clear to me from your post if you were still having trouble or not. If so, could you please provide the three version numbers of the components listed above?
This discussion has been closed.