I"m afraid that I can't offer any help, but I'm also growing increasingly frustrated. The support team has tried to help me, but the problem is that the folks at Agle S/w have forgotten one very simple part of the problem.
The documentation that they provide does not actually tell you how things are supposed to work, so you can't identify exactly where the problem lies, and address it in an intelligent way.
For example, there is a lot of infomation within their website that seems to show how to configure things, but when you configure them in the way that is suggested, you're left to try to interpret what is supposed to happen, given the settings that you've just made.
Come on guys, we paid good money for the s/w, and on the Windows platform, there are simply so many issues, that I feel like I don't know where to begin.
Sorry to hijack this thread, but this really needs to be said.
Can you please write up what is supposed to happen, and under what conditions the master password dialog box will appear, and when the browser is supposed to know that you've logged in and authenticated recently? Is it related to how long, or if you have the 1Password application open? Is it based on the last time you had to enter master password for a browser? Is it related to whether you shut down the browser or not?
Really, please answer these questions so that we can help.