IE8 Hang

It appears the latest version of 1Password has caused a problem with the 32 bit version of IE8 (64 bit works fine). When I launch IE8 it just hangs and requires a kill process to stop it. If I disable the 1Password plugin all is fine.

Running Win7-64 SP1 with all the last updates.
1Password version

I just wanted to report this. I have workarounds but I'm hoping it's fixed in the next version.

If you need more information just let me know.



  • khadkhad Social Choreographer

    Team Member
    Welcome to the forums, Ray! Thanks for reporting this.

    I am assuming that you are up to date with the current version of 1Password for Windows and that was just a typo since even if you were running an old version of 1Password that specific version never existed. :)

    The first thing I would recommend is to upgrade to the current version of Internet Explorer for better compatibility as well as — and I'm sure that as a 1Password user you value this — security.

    If you are absolutely unable to upgrade to the current version of Internet Explorer, please try resetting IE8 as shown in Microsoft's support article here:

    You will want to be sure to back up your bookmarks first.

    Please let me know how things go after upgrading or resetting.

  • Gawd I hate IE9, but I guess I should probably update. I kind of figured that would be the position since supporting "old" IE versions can be a royal PITA. My only beef is that all I did was update 1Password to the latest version and IE stopped working. Not even sure I needed anything in that update but that's how it goes.

    I do really like the product and it works well on most websites but there again it's gotta be tough keeping up with those issues.

    Thanks for the response,
  • khadkhad Social Choreographer

    Team Member
    It does pose a challenge the more versions we support. If at all possible for your own sake (and ours :) ) we recommend always using the current stable version of any browser you wish to use with 1Password.

    Let me know if you have any further trouble. I'd be happy to help.
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