Dear Agile folk
Which support route should I use to report problems with the iOS app?
Your website and the app only suggest email, but I've only received auto-responses to emails I've sent in the last month. I appreciate that you've launched a new product and the holidays have gotten in the way, but there seems to be more support via tweets and on the forum rather than via email.
I'd almost forgotten about this helpful forum and can't find any mention of it on the website or in the app - am I missing something?
It does all feel a bit tangled, with the Support tab on the website linking to:
- Customer Center (no help, just license details)
- Support Site (knowledge base only, link to email but not forum)
Yours a little frustratedly,