Restored iphone and now 1password 3.7.2 will not install

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lostlogininfo
lostlogininfo
Community Member
in iOS

I have two iphones; one is running ios 6.1 and the other is still on 5.1.1. The problem is I have both of the phones backed up to my Windows based computer, a purchased copy of 1Password Pro 3.7.2 is listed as a pruchased app; I restored one of the phones and when I went to install all my apps 1Password Pro would not install. I've tried multiple times on both phones and it just won't install and now I'm seeing that app isn't even available anymore and has been replaced with a newer version that is going for $18. Worst still I have lost all my login information that was saved in the app I purchased. What do I do?

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  • MikeT
    MikeT
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    Hi @lostlogininfo,

    I'm sorry to hear about what happened. Can you tell me what message you saw when you tried to install 1Password Pro, what was the reason it couldn't install it?

    Did you back up your 1Password data through 1Password or only through iTunes?

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