I have just installed 1Password for the first time and so far it looks like a real lemon. Here are some of the problems I am experiencing:
So to summarise, I get absolutely no value out of this product so far. It is totally annoying and frustrating. I would be happy if it just worked in Firefox and I don't really care that it is totally broken in IE or Chrome.
Can anyone help? Am I doing something fundamentally wrong?
Here is the report displayed in the window opened by clicking on the red "!" icon:
1Password Troubleshooting Report
When experiencing problems this page can help you diagnose the cause. Common configuration issues detected on your system will be highlighted below, along with troubleshooting tips to resolve them.
If the support team requests this report, you send it to them by saving this page (select File > Save As) and then attaching the saved file to your email response.
System time 2013-2-13 : 21:44:25
Browser version Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
1Password Extension Information
Extension version 3.9.9 (release notes)
Database created at 2013-2-8 : 21:8:22
Instance UUID dcd654f0...C438
Uptime (mins) 18
1Password Helper Information
Connection status Connected
Last Sync Error
1Password Helper version 1.0.9 (315)
Heart beat interval (sec) 20
Heart beat acknowledged No
Number of heart beats 0
Round trip elapse time (ms)
Data update in progress No
Last data update completed at 2013-2-13 : 21:44:17
Data update elapse time (ms) 46
1Password Extension Settings
Autosave enabled YES
Autosubmit enabled YES
Universal Unlock enabled YES
Conceal Passwords YES
Avoid Autosave on Domains ""