Internet Explorer crashed

PenaldoPenaldo
edited February 2013 in 1Password 4 for Windows

Hi There

I have received the following when I try to open Internet Explorer and I wonder if anyone can help?

Problem Event Name: APPCRASH 
Application Name: iexplore.exe 
Application Version: 9.0.8112.16464 
Application Timestamp: 50ec971b 
Fault Module Name: igdumdx32.dll 
Fault Module Version: 8.15.10.2302 
Fault Module Timestamp: 4d558979 
Exception Code: c0000005 
Exception Offset: 00009754 
OS Version: 6.0.6002.2.2.0.768.3 
Locale ID: 2057 
Additional Information 1: d00b 
Additional Information 2: 3f907449ef9494ccf5a0201083c5b6ff
Additional Information 3: fd15
Additional Information 4: 7b61038ff714c19fd4f2ebbddd0b5134

Comments

  • khadkhad Social Choreographer

    Team Member

    Hi Penaldo,

    I don't see any indication there that 1Password has anything to do with the crash, but if you have reason to believe it does, could you please email us a Diagnostics Report along with more specific details?

    Select Help > Diagnostics Report > Export to File from the menu bar in 1Password. Then attach the report to an email to us: [email protected] agilebits .com

    Please do not post your Diagnostics Report in the forums.

    Once we see your report we should be able to help more. Thanks in advance!

This discussion has been closed.