PayTrust.com autosubmit

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  • garyking
    garyking
    Community Member
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    Warning No formatter is installed for the format ipb
  • khad
    khad
    1Password Alumni
    edited May 2011
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    Warning No formatter is installed for the format ipb
  • garyking
    garyking
    Community Member
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    Warning No formatter is installed for the format ipb
  • khad
    khad
    1Password Alumni
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    Warning No formatter is installed for the format ipb
  • garyking
    garyking
    Community Member
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    Warning No formatter is installed for the format ipb
  • khad
    khad
    1Password Alumni
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    Warning No formatter is installed for the format ipb
  • garyking
    garyking
    Community Member
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    Warning No formatter is installed for the format ipb
  • khad
    khad
    1Password Alumni
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    Warning No formatter is installed for the format ipb
  • garyking
    garyking
    Community Member
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    Warning No formatter is installed for the format ipb
  • khad
    khad
    1Password Alumni
    edited May 2011
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    Warning No formatter is installed for the format ipb
  • garyking
    garyking
    Community Member
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    Warning No formatter is installed for the format ipb
  • khad
    khad
    1Password Alumni
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    Warning No formatter is installed for the format ipb
  • arw
    arw
    Community Member
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    Well, I want to let you know that I, too, am having trouble all of a sudden with Paytrust and 1Password.
    Yes, it is a 2-screen login process - user ID on first page and password on the second.

    I read the above and have created 2 separate 1Password entries - Paytrust 1 (user id) and Paytrust 2 (password).
    Autosubmit is set to NEVER for both.

    When I click Paytrust 1, the user ID is correctly entered and the website advances to ask for the password.
    When I click Paytrust 2, the password is entered, but Paytrust rejects it and says login incorrect.

    Yes, if I repeat this and click Paytrust 1, only, for the password I MANUALLY copy it from the 1Password entry and paste it into the password field, login works and we're all fine.

    So this is not an autosubmit thing...

    Ideas?

  • arw
    arw
    Community Member
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    BTW, this always used to work until the last week or two - I had one entry with both username and password and 1P would insert the correct one on the correct screen.

  • Megan
    Megan
    1Password Alumni
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    Hi @arw,

    I'm sorry to hear that you're having difficulties with PayTrust. I'd like you to go to Preferences > Browser and deselect 'Animate form filling' if it is selected. Sometimes this can interfere with the automatic login feature.

This discussion has been closed.