Read first: Previous version support information

email name being recognized as user name

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DePro
DePro
Community Member
in 1Password 3 – 7 for Mac
Warning No formatter is installed for the format ipb

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  • kagy
    kagy
    Community Member
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    Here's a URL I'm having the same issue with: www.cheaperthandirt.com

    I can't get the username (my email) to populate into the field called "Your Email."

  • Megan
    Megan
    1Password Alumni
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    Let's try this:

    • Visit the site and fill in the fields you want filled. Do NOT click the login button.
    • Click the 1Password extension, and unlock it if necessary
    • Click the + button in the corner (1Password 4 will have a gear icon - click that)
    • Give the entry a unique and identifiable title.
    • Click Save.
    • Revisit the site and see if 1Password fills in the site correctly.

    I've tested this with cheaperthandirt.com and the login I created works quite nicely. :)

  • kagy
    kagy
    Community Member
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    I knew you guys would find a way. Thanks, Megan.

  • Megan
    Megan
    1Password Alumni
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    @kagy,

    Thanks for letting me know you're all sorted out! If you need anything further, we're here for you :)

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