Firefox extension not recognizing new master password
I recently changed my master password in 1P3. Now, when trying to use this new password with the Firefox browser extension, I get a prompt telling me to input the old password. When I do, the extension says the password is incorrect. This is frustrating because that old password has successfully unlocked 1P since I purchased the app. I have tried deleting and reinstalling the extension to no avail. When I experienced this same issue on my work laptop a while back, I dimly recall a fix involving the removal of some obscure (to me) file, but alas I cannot recall which file. Can someone refresh my memory? Thanks!
BTW, I'm using Firefox 25 if that makes any difference.
Comments
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Hi @Nicefellow,
I'm sorry to hear that you're having trouble with the Firefox extension. I think you're on the right track with reinstalling, however, there is an obscure file that you need to delete to ensure it's a fresh install. Other browsers handle the removal of the SQLite file automatically when you remove the extension, but you will need to do this manually for Firefox:
- In Firefox, select Tools > Add-ons from the menu bar.
- Click the Remove button to remove the 1Password extension.
- Quit Firefox.
- In Finder, select Go > Go to Folder from the menu bar.
Copy and paste the following path and press Return:
~/Library/Application Support/Firefox/Profiles
Move the
OnePassword.sqlitefile you see there to the desktop.
Then reinstall the 1Password extension in Firefox:
https://agilebits.com/extensions/mac/index.html
Once everything is working well, you can safely move the
OnePassword.sqlitefile on the desktop to the trash.Please let me know how this works!
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Success! Removing that file did the trick. Many thanks.
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Hi @Nicefellow,
That's exactly what I was hoping to hear :) I'm so glad you're all sorted out! Please let us know if you have any further questions.
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