Chrome extension not refreshing properly

Would it be possible to add an option to force a refresh on the Chrome extension? There have been multiple occasions when I make a change to an entry, but the extension takes a while to reflect it. Thanks.


1Password Version: 7.3.657
Extension Version: 1.14
OS Version: Windows 10
Sync Type: 1Password
Referrer: forum-search:Chrome extension not refreshing

Comments

  • Hello @RobTX,

    I'm a little hazy on some of the specifics in terms of the under the hood mechanics but my understanding is the server should be notifying the client when there is changes rather than the client polling. It could mean that a manual refresh button wouldn't help if something is failing.

    I don't know if it will reveal something but if you can easily reproduce I would be curious to know if the console log indicates an issue. Our support page Save a console log for the 1Password extension can help with how and while I don't believe it shouldn't contain anything that couldn't be posted in our public support forum if you're concerned at all or even just unsure you can send it in via email instead to [email protected]. If you post the ticket ID that should be sent in an automated response it will help us locate the email and the log.

  • Will do. Thank you.

  • Thanks, @RobTX!

    We'll take a look as soon as the logs come in. :)

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