Just upgraded, loaded 1Password7, and migrated . Now I have duplicate entries. How do I clear them?

I think I got it all in the title, just got a new subscription to 1Password cloud account. Running Mac OS Mojave. Also, I had to use my old support account password to get to support, the new account pw didn't work. Same email account as userid. How do I clean this up?
Thanks!
Dave


1Password Version: 1Password 7 Version 7.3 (70300020)
Extension Version: none yet
OS Version: Mac OS 10.14.5 (18F132)
Sync Type: Not Provided
Referrer: forum-search:Upgrade to subscription created duplicate entries, how do I clear out the duplicates?

Comments

  • BenBen AWS Team

    Team Member

    Hi @dkm6266

    It sounds like you may have missed the last step of the migration process (deleting the Primary vault):

    https://support.1password.com/migrate-1password-account/#set-up-your-other-devices

    Could you please check and see if the Primary vault is still hanging around, and if so if removing it resolves the issue?

    Ben

  • tonylop33tonylop33
    edited July 2019

    I seemed to have missed the step on Deleting the Primary vault. At least I think that is why I have duplicates on my iPhone.
    How do I delete it after the fact?

  • BenBen AWS Team

    Team Member

    @tonylop33

    The guide I linked in my last post above has those instructions. :)

    Ben

  • Thank you. I did not scroll down far enough.

  • BenBen AWS Team

    Team Member

    You're very welcome. :+1:

    Ben

  • So, I have a similar problem. But I have deleted my old primary vault (s?). I have a private vault with 735 duplicates, and a shared vault with 0 entries. I still have to add 1P7 to my Mac Air and my iPad. The duplicates exist on both my phone and Mac. What do I do now?

  • ag_anaag_ana

    Team Member

    @nelly2010:

    You can try using the duplicate removal tool under the 1Password app's Help menu > Tools > Clean Up Duplicate Items. Make sure you switch to your Private vault first, or the menu item will be greyed out.

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