I signed up on my phone today but want to convert to a family plan and don't see invite anywhere. What do I do???
1Password Version: Not ProvidedExtension Version: Not ProvidedOS Version: Not ProvidedSync Type: Not Provided
I see another thread that says cancel the subscription but how do I then use the app???? Help one of my accounts was compromised so I REALLY want to use your app and NEED to share it with family
Can you email me the answer?
We'd be happy to help you get upgraded to 1Password Families. The first step, as you say, is to cancel the subscription with Apple so that you can get switched over to direct billing. This won't prevent you from using the app in the mean time: you'll still be on a trial period. Please email us at [email protected] once you've cancelled the subscription from Apple and we can help you get things sorted from there.
When you email us you'll get a support ID from BitBot. Please post that ID here so we can handle your request quickly and efficiently.