Apple subscription want to convert to family

I signed up on my phone today but want to convert to a family plan and don't see invite anywhere. What do I do???

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • I see another thread that says cancel the subscription but how do I then use the app???? Help one of my accounts was compromised so I REALLY want to use your app and NEED to share it with family

  • Can you email me the answer?

  • BenBen AWS Team

    Team Member

    Hi @Mulkerrincj

    We'd be happy to help you get upgraded to 1Password Families. The first step, as you say, is to cancel the subscription with Apple so that you can get switched over to direct billing. This won't prevent you from using the app in the mean time: you'll still be on a trial period. Please email us at [email protected] once you've cancelled the subscription from Apple and we can help you get things sorted from there.

    View, change, or cancel your subscriptions - Apple Support

    When you email us you'll get a support ID from BitBot. Please post that ID here so we can handle your request quickly and efficiently. :)


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