1Password 7 not behaving with 1Password X

lightcaplightcap Junior Member

On 1Password 7.4.2 and 1Password X running MacOS 10.15.2 on the Brave browser Version 1.2.43 Chromium: 79.0.3945.130 (Official Build) (64-bit).

X keeps getting disconnected somehow from 1Password 7 resulting in the attached screenshot. The behavior seems to be new, so I've uninstalled and reinstalled X twice now and restarted Brave.

When it happens X will only allow a master password (not TouchID).

How do I get this to stop and stay connected?

1Password Version: 7.4.2 and X
Extension Version: 1.17.0
OS Version: MacOS 10.15.2
Sync Type: 1password.com


  • ag_tommyag_tommy

    Team Member
    edited February 5

    Hey @lightcap

    If I followed along correctly? Then update to 1Password beta 7.4.3-0 Only the betas support desktop integration aka Touch ID. The easiest method is to enable betas in your 1Password preferences and check for updates. For desktop integration to function you must run the beta of the desktop app and the beta of 1Password X. * Be sure you only have on version of our extension or 1Password X enabled at any given time. Failure to do so may yield highly unpredictable results.

    Desktop: https://support.1password.com/betas/
    1Password X: https://discussions.agilebits.com/discussion/79610/how-to-install-1password-x-beta-in-chrome-and-firefox#latest

  • lightcaplightcap Junior Member

    Okay, I may skip it then. I'm not too keen on running beta security related software :-)

  • LarsLars Junior Member

    Team Member

    @lightcap - I get it! Some people like to live out on the bleeding edge, and others not so much, especially when it comes to their most important data. We wouldn't release any version of 1Password we didn't think was dangerously unstable, but having said that, yep...it's a beta, with all that entails. If you change your mind, you'll need both the beta of 1Password X and the beta of 1Password 7 for Mac to enable Desktop App Integration - at least for now.

  • Hello,

    Any roadmap or approximate date for the integration of Touch ID support (Desktop App Integration for 1Password X) into the stable release?


  • ag_anaag_ana

    Team Member
    edited February 18


    We don't have an approximate date for our features. We normally move them from the beta to the stable channel as soon as we feel they are ready for everyone, and since this changes based on the feature, we never share timelines, because it would be a great way to be wrong most of the time :)

  • Of course, I understand your (good) strategy ;)
    So, I will wait patiently...

  • ag_anaag_ana

    Team Member

    Thank you for your understanding @Aff1n1ty :)

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