Autofill enters an old password even though the current password has been changed

I'm using 1Password latest version on a MacBook Pro 2019 with latest macOS. I changed my password for a website, but the autofill feature continues to enter the old password.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Autofill enters an old password even though the current password has been changed

Comments

  • ag_anaag_ana

    Team Member

    Hi @AndyF63! Welcome to the forum!

    If you open this item inside 1Password and choose to reveal its password, do you see the correct one?

  • Yes, the latest password shows correctly, so I have to copy and paste rather than use auto fill.

  • ag_anaag_ana

    Team Member

    @AndyF63:

    If you search for your old password inside your 1Password app, do you see more than 1Password item show up in the list of results?

  • Yes, the latest password shows correctly, so I have to copy and paste rather than use auto fill.

    No. The only place the old password shows up is in previously used passwords for this website.

  • No. The only place the old password shows up is in previously used passwords for this website.

  • ag_anaag_ana

    Team Member

    @AndyF63:

    Thank you for the confirmation. If 1Password does not have the old password, it means that the old password must be stored in your browser, and it's your browser that is entering the wrong one. I could not reproduce this in my testing, so I would like to ask you some specific information about your system to see where things might be different on your machine:

    • What version of 1Password are you running?
    • What version of the 1Password browser extension?
    • What browser is this happening with?
    • What exact macOS version are you on right now?
    • Do you have Chrome password autofill enabled? If you do, can you try disabling the built-in password manager in your browser and see if this keeps happening to you?

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file