Every time I open Chrome (latest version) on OSX 10.9.5 my 1password extension is disabled and says: "This extension violates the Chrome Web Store policy."
It must be manually re-enabled to work again. I’m aware my OS is old but I need it to run some legacy software.
I’ve read a few threads stating that your extension can’t be compatible with future browser updates. If that’s the case there is something amiss with your approach. I’ve never seen an extension behave like this and certainly not a paid one. You should support 'legacy' software rather than try to extract further funds from paying customers.
As a side note I haven’t been impressed with the constant nag screen telling me to upgrade to version 4 when I purchased a full license for the version I have. You should take a look at that business model and prevent paying customers from such nag screens (and certainly from the need to pay for upgrades just to have the damn software function at all).
Be more transparent with your positioning in the marketplace and re-think your approach to not alienate your paying customers by seeking perpetual upgrade fees through nagging and eventual inoperability. Given my experience, there is zero motivation to pay again to use version 4. Actively seeking alternatives for personal and business use. Clearly I'm not the only unimpressed customer in the same situation.
If you can help with the constant disabling of your extension that would be appreciated.
1Password Version: 3.8.22 (build 32010)
Extension Version: 188.8.131.52
OS Version: 10.9.5
Sync Type: Not Provided
Referrer: forum-search:chrome extension