Purple window v 7.2.2.BETA-5

Getting a Purple window on occasion in 1Password 7. First time was yesterday, happened again today. I have not done anything special. Using the Chrome extension mostly.

Version 7.2.2.BETA-5 (70202005)
AgileBits Beta

1Password Version: 7.2.2.BETA-5 (70202005)
Extension Version: 7.2.2.BETA-5 (70202005)
OS Version: 10.14.1
Sync Type: Not Provided


  • rudyrudy

    Team Member


    Do you still see this with the 7.2.2 release version?

  • edited November 2019

    I see it for the first time with:
    1Password 7
    Version 7.4.2.BETA-0 (70402000)
    1Password Beta

    Two of them, one around the 1P window and one taking up my entire background.

    From Console I see 4 errors:

    error   11:47:50.704771 -0700   1Password 7 nw_protocol_boringssl_get_output_frames(1301) <private>[0x7fcdc0574670] get output frames failed, state 8196
    error   11:47:50.704905 -0700   1Password 7 nw_protocol_boringssl_get_output_frames(1301) <private>[0x7fcdc0574670] get output frames failed, state 8196
    error   11:47:50.705737 -0700   1Password 7 TIC Read Status [901:0x0]: 1:57
    error   11:47:50.705827 -0700   1Password 7 TIC Read Status [901:0x0]: 1:57
  • ag_anaag_ana

    Team Member
    edited December 2019


    This indeed appeared again on the latest beta, our developers are already working on this ;)

    ref: dev/apple/issues#4408

  • @ag_ana Is this a Xcode debugging setting that didn't get turned off for the beta release?

  • rudyrudy

    Team Member


    It is a debugging setting, and it is enabled on purpose so we get these reports rather than vague reports of UI being laid out wrong, but without any actionable information.

  • so was I able to give you actionable information with my initial post?

  • Just came to see if anyone else mentioned this. The only place it's happening for me currently is when I type in the Help menu.

  • rudyrudy

    Team Member


    The arrows on the sidebar confirm that its something we were already tracking. However, the messages from console aren't related to the sidebar issue.

  • How do we dismiss these purple windows because they are most distracting and sometimes they don't even go away and you can't interact with them; they are there, but they are not there, hiding or quitting the 1Password.app doesn't send them away. The only way that I can remove them from my screen is to force quit 1Password.app.

  • rudyrudy

    Team Member


    You would want to quit completely rather than a regular quit because regular quit simply transitions the application icon into a "don't show in the dock" state. The other way forward would be to not run the beta builds.

  • Hmm… interesting… Why do we have to hold down both control+option to Quit Completely. It seems to be a bit more than the standard norms and interactions for an "optional" feature. I think holding down Option to quit is quite enough and at least makes it a slightly more discoverable feature.

  • brentybrenty

    Team Member

    @skippingrock: Because otherwise 1Password mini is still running, so you can use 1Password in your browser, etc. without having the main app window open. That's not really what this discussion is about though. :lol:

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file