Too many licenses

I bought a license for 1Password for Windows then upgraded to the 1Password Mac + Windows Bundle, now I have 2 Windows licenses and 1 Mac when I just wanted 1 of each. Can I get a refund on one of the windows licences?


  • Hi Greg! Definitely something I can take care of - I checked via your email in the back office and was able to find your purchases, and have already refunded your most recent purchase, which you should see directly:)

    Please let us know if you have any other questions!

  • Wow, that was fast. Thank you.

    If I do want to keep my existing windows license but just get one mac one should I upgrade to a mac one or just purchase it separately?

  • DBrownDBrown 1Password Alumni
    edited November 2014

    In our online store, click the Select button below the Upgrade license option for 1Password for Mac.

    Enter your existing 1Password for Windows license key, and click Search to see the discounts available to you.

    You already have 1Password for Windows, so don't get the bundle—just get 1Password for Mac.

  • DBrownDBrown 1Password Alumni

    Glad to help, Greg—happy Thanksgiving!

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