Trouble exporting SplashID file

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george_ashmore
george_ashmore
Community Member

After I name file pm_export.vID, it will not let me save without inputing a password. The file is saved as a zip file which I cannot unzip. I have tried several unzip programs. Zip file cannot be imported to 1Password.


1Password Version: 6.5.3
Extension Version: 4.6.2
OS Version: OS X 10.12.3
Sync Type: Not Provided
Referrer: forum-search:Trouble importing from SplashID

Comments

  • MrC
    MrC
    Volunteer Moderator
    edited February 2017
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    Hi @george_ashmore ,

    This is a new problem with the most recent version of SplashID for OS X (it has a bug, that doesn't allow an empty password). If you downgrade to the minor version just before the December version, you'll be able to export w/out the password. You can find the old release here:

    https://web.archive.org/web/20160405011758/https://www.splashid.com/downloads

    You don't want to save as a zip, but as a VID, which the older version will allow.

  • george_ashmore
    george_ashmore
    Community Member
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    This worked great. No problem saving file as vid and imported perfectly. Thank you very much.

  • MrC
    MrC
    Volunteer Moderator
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    Cheers, @george_ashmore , enjoy 1Password!

  • Drew_AG
    Drew_AG
    1Password Alumni
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    @george_ashmore, I'm very happy MrC was able to help you out with that! Hopefully you're all set now, but if you have more questions or need anything else, just let us know. Cheers! :)

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