Over the course of time, I have ended up with multiple accounts for [email removed for privacy]

edited April 2017 in Memberships

How can I clean up the mess that I have created? In other words, is there a way to delete the accounts that I am no longer using? Or is there a function to merge accounts?


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Referrer: forum-search:Over the course of time, I have ended up with multiple accounts for .

Comments

  • How can I clean up the mess that I have created? Is there a way to merge accounts or to delete those no longer needed?

  • FrankFrank

    Team Member

    Hi melburstein1 - Sorry for the troubles and I'll be happy to help you get back on track. I just sent you over an email so let's continue the conversation over there so we don't share any private information here. I look forward to working with you. Talk to you soon.

    ref: NJS-98577-67

  • I have the same issue. Can someone help me?

  • FrankFrank

    Team Member

    Hi @agoebel - Thank you for contacting us here. Do you have multiple 1Password.com accounts and you're looking to merge or delete them? I'm just trying to get a better understanding of the issue so I can better assist you. Keep me posted but don't share any private details here. We can always move the conversation over to email :wink:

  • agoebelagoebel
    edited June 2017

    I have two accounts, one with my work email and one with my personal. I would like one account. I have different saves in the different vaults and it is frustrating when my computer will only access on account (when it is the wrong vault). This is not really a problem when using the iOS app as it shows all of my accounts and their vaults, but I spend far more time on both my work and home desktops.

  • FrankFrank

    Team Member

    Hi agoebel - Thank you for the additional details, very helpful :smile: I just emailed you so we can work on this together. It will be a little easier to get this squared away for you via email so we don't share anything private here. At your convenience, reply back to me so we can keep the conversation going over there. Talk to you soon.

    ref: QVN-34891-435

  • I have replied to the email. Thank you.

  • FrankFrank

    Team Member

    You're welcome and thank you for letting me know. I'll reply back to you shortly :+1:

This discussion has been closed.