after mac OS update license not for mac
I was running fine on my Mac then I updated the OS and 1password would only open a trial I had long ago so I popped the add a license panel, got my email and secret key form https://my.1password.com/profile, copied them over, and hit enter. I get an error box containing "This is not a 1Password for Mac license. Please verify you copied the key from your 1Password for Mac purchase and not another product."
The profile page I copied from lists the mac as 1 of 4 authorized devices, "peter’s iMac
100.11.98.178
macOS Sierra
Lansdale, United States
Comments
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It is working fine now. Only read on if you are interested in what happened.
My question was not about 1password.com, that is working fine. Here is what happened in a bit more detail.
I was using the 1password extension in Chrome. I updated the operating system.
Now clicking on the icon in Chrome does nothing.
OK, now things are different. When I opened the 1password application it took my password and now the application is working. With the application working the Chrome extension sis working.
Don't know what happened last night but it is all fine now.
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It is working fine now. Only read on if you are interested in what happened.
Oh, you know how to rope me in! Glad to hear it's working, and definitely interested in the details! :glasses:
My question was not about 1password.com, that is working fine. Here is what happened in a bit more detail. I was using the 1password extension in Chrome. I updated the operating system. Now clicking on the icon in Chrome does nothing. OK, now things are different. When I opened the 1password application it took my password and now the application is working. With the application working the Chrome extension sis working. Don't know what happened last night but it is all fine now.
Thanks for letting me know! It sounds like something hadn't finished updating and/or starting up there. Happy to hear it's sorted out now.
I also want to apologize for misunderstanding your original comments. It sounds like you should be all set, but if you need anything else please let us know. We're here for you! :blush:
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