2Factor Authentication

Hello, I have just enabled for my 1Password cloud account the 2Factor authentication. What happens in case I loose the authenticator app with the code generator? Can you help me with that? Or is it like loosing the secret key - no chance?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • @telephoneman this is the idea I came up with shown here, and you can get ideas from it. Hope it helps.

  • @prime thanks but I mean what exactly can do support for me in case this happens

  • BenBen AWS Team

    Team Member


    If you are part of a 1Password Families membership another organizer on the account can assist you in recovering your account:

    Recover accounts for family or team members

    Individual accounts and 1Password Families accounts with only one organizer (where it is the organizer that has lost their credentials) cannot be recovered.


  • edited April 2018

    So the 1Time password is same like the secret key - if you loose it you lost your data? (if you are not part of Family or Team)

  • BenBen AWS Team

    Team Member

    Correct. But you posted this thread in the Families category. ;)


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