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Wanting to get Eero Plus but my subscription for 1password renews tomorrow.

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abrainey
abrainey
Community Member

My 1password family plan renews tomorrow and I just heard about Eero plus. If I do not get signed up for plus until after my 1password renews will I just loose that money or does 1password credit my account. Will I have to sign up for Eero Plus before tomorrow to take advantage of the bundle?
Thanks
Tony


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

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  • Ben
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    Hi @abrainey

    I'm sure we can work something out either way. Please shoot us an email when you're ready to proceed to sales@1password.com. When you email in you'll get a support ID from BitBot. Please post that ID here.

    Ben

  • abrainey
    abrainey
    Community Member
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    Great, thanks!

  • Ben
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    :+1: :)

    Ben

  • abrainey
    abrainey
    Community Member
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    I went ahead and signed up for the Eero Plus. Do I need to go ahead and email the email you gave to stop the payment process and switch my account over? Do I need to backup my current passwords? Will I lose any of my data?

  • abrainey
    abrainey
    Community Member
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    I went ahead and sent the email. Here is the support ID is [#FUB-82115-571].

  • Ben
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    Thanks @abrainey. One of our folks more familiar with the EERO billing process will be in touch shortly. :) In the mean time, to answer some of your questions:

    Do I need to backup my current passwords?

    With 1Password membership your data is automatically backed up.

    Will I lose any of my data?

    Nope. :)

    Ben

    ref: FUB-82115-571

This discussion has been closed.