I'm moving my family to 1Password for Families, and so far everything has gone well. I've now gotten to the point of setting up my Mum's iPad (iPad (4th generation), running iOS 10.3.3). When I try signing in to the 1Password app, it returns the message "Check Your Email and Secret Key".
I've tried both scanning in the QR code from her Emergency Kit, and putting in the information manually, but no matter how I do it I'm unable to progress from this point.
I'm at a loss on how to progress from here, so any help I can get would be greatly received.
1Password Version: 6.9.1
Extension Version: Not Provided
OS Version: iOS 10.3.3
Sync Type: 1Password Account