I can't access mt account

I bought a new iMac. I have 1password on my iPhone airlock and iMac. It will not let me log into any device

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:can't access my account


  • ag_anaag_ana

    Team Member

    Hi @roysteinberg! Welcome to the forum!

    I’m sorry for the trouble. Just to make sure I have all the necessary informations, to best help you: can you please tell me, are you using a 1Password standalone license, or are you using a 1Password Membership (subscription)?

    Can you also clarify what an iPhone airlock is?

    If you could let me know the exact steps you are following to try to login, it would also be very helpful!

    Thank you!

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