I recently created a family account subscription through website. I invited my husband and he created his account. However, when he downloaded the app on his phone he mistakenly selected an iTunes individual subscription. He has deleted subscription on his end, reloaded app and then tried to attempt to tie into family account but no luck. I have found other forum posts similar to our situation. The support team responded in those cases that it requires that they reach out because critical steps can only be done on the 1password end. Any assistance would be great. Thanks.
1Password Version: 7.2.5
Extension Version: Not Provided
OS Version: 10.14.3
Sync Type: 1password family