I have read your mail about the Cloudflare vulnaribility and decide to make use of "A Special Gift for You”.
Well that is some kind of gift.
Me AND my girlfriend decided to try this family account and created https://########.1password.com.
Both od us are happy users of 1Password for some years and two years ago we tried a team account #####, but this account frozen.
Now we received this “gift”.
I created the new Vault, added me and my girlfriend, migrated our accounts to the new ######## account, just as the site and the manual described.
The both of us CAN NO LONGER LOG IN our desktopapps on two diffferent mac on two different user accounts.
WHAT now, I have a couple of hundred password I need for wy work everyday and I am really pissed of how this can happen.
I can only access my passwords online and NOT via the Mac desktop application.
What can you do to help me, I did not buy nor upgraded to this family account thing to only be able to access my passwords only, this is a disaster.
Can you help me gain access to my 1 Password AND my girlfriend ?
If you want my serial number account number or anything else let my know and give me a GPG encrypted emailaddress as I cannot send them unencrypted.
To be honest I do consider this a major fuckup and totally totally disappointed in AgileBits.
You mail about a vulnariblity and make me change 12 passwords and then I trust you and upgrade our accounts and then I am locked out of my 480 passwords.
This unbelievable, please help me fix this ASAP.
For you also interesting to know we both had standalone licences without any problems.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided